Welcome to our FAQ site! What are you looking for?

Amenities & facilities information, hours of operations and closures

Beach rules, maintenance and general information

Information on boat launching, parking and registration.

Sign up to receive updates and view past communications

Team member directory as well as important phone numbers to save!

Online forms, various documents and resort rules

Golf cart rules, registration information and rentals

Information on hydro billing and meter reads

COMING SOON - Grocery stores, Tim Horton's, restaurants, LCBO, Beer store and more!

Details on our referral program of up to $1000!

Picture passes, swipe cards, guests and visitors.

Information for Pleasant Beach campground seasonals and owners.

Information on renting privately, including registration and renter access.

Information on propane deliveries, charges and repairs

Information on the free WIFI available throughout the resort

Information on site fees, billing dates and payment options.

When the resort is open, closed, and when you can access your site.

Information on permits, applications and approved contractors.

Information on the Sun Outdoors Customer Portal

Information on venue rentals & private events in the resort.

Information on waste collection, recycling, and large item pick up

Information on putting in a work order, types of requests accepted and timeframes